Aptive only collects personally identifiable information from you that you voluntarily provide to us. This information may be in the form of your name, address, email, etc. Scenarios where you may provide this type of information to us consist of, but may not be limited to: scheduling a service; emailing, calling or communicating with our office; posting a comment or question on our site; engaging in an online chat with one of our service professionals; or any other business related reason. Aptive may use this information to: provide our services to you; create and maintain your account; register you in one of our programs; provide information about our products and services; respond to your questions and/or requests; improve our products or services; better understand your needs and interests; and/or otherwise fulfill the purposes for which you provided the information.
The personally identifiable information you provide to us will not be shared with others outside of Aptive except under the following limited circumstances: the information is shared in aggregate, non-personal form; a third-party assists in processing or providing services to you; the information is used by a third-party to assist Aptive in its business and marketing purposes; you specifically authorize us to share your information with a third-party; it is necessary or advisable to verify information that you provide to Aptive; Aptive believes that it is required to do so by applicable law or regulation; or is required to do so as part of a change in business structure or ownership.
Aptive and its licensees and affiliates may also use your personally identifiable information to send you (via regular or electronic mail) special offers and product information that may be of interest to you. You will be able to “opt out” of receiving these types of promotional messages if you so desire.
Children under 13 years of age are not the target audience for our website. To protect their privacy, Aptive prohibits the solicitation of personal information from children under this age. If Aptive determines that we have inadvertently collected personally identifiable information from an individual under the age of 13, we will delete it from our databases and will not use or share the information.
Aptive automatically collects and stores certain non-personally identifiable information about you when you visit its website. This information may include the domain name from which you access the internet, your browser type, the date and time that you access this site, the length of your site visit, the internet address of any website from which you linked directly to this site, and the particular items or pages that you viewed or downloaded during your visit. From time to time, Aptive may also ask you to provide other anonymous demographic information, such as your age, gender, and interests.
Aptive uses non-personally identifiable information in any way that it determines is useful to it, including to maintain and improve the quality of its products and services, and to offer information and promotions regarding its products and services.
A "cookie" is a small text file containing a unique identification number that is transferred from a site like the Aptive web site to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the site. If your browser accepts "cookies," Aptive may use both persistent and session ID cookies to determine if you are a repeat or new visitor; to understand how many different visitors come to this site; to personalize your information on future visits; to offer you information that is appropriate to your demographics interests, and preferences; to monitor and improve its services to you; and to facilitate your shopping session. You can usually modify your browser to decline cookies at your preference, however, declining cookies may limit your ability to receive the benefit of all of the features of this site.
In addition to cookies, Aptive may use pixels, or transparent GIF files, on our sites provided by one or more third-party service providers, based on our specification as to where they are used. These files enable Aptive’s service providers to recognize a unique cookie in your Web browser, which, in turn, enables Aptive and Aptive’s service providers to learn which advertisements and e-mails bring you to our website and how you use the site.
Your personally identifiable information is stored on computer servers in a controlled environment, reasonably protected from unauthorized access, misuse, alteration or disclosure. Although Aptive strives to secure your personally identifiable information with the same degree of care that it secures its own confidential information, there can be no assurances that your information will remain confidential. Storage and processing may take place in the United States or in any other country where Aptive or its affiliates maintain facilities. By using the Aptive web site or otherwise providing information to us, you consent to any such transfer of information outside of your country.